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*at selected locations

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Delivering to -
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Note: This number can be ported after 90 days to other operator
Available First Recharge Plans
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What happens next?
Executive will reach
your location
Original ID/Address proof
required for e-KYC
Be present to click live
photo for SIM activation
Frequently Asked Questions
Are all numbers displayed on site genuine?
How much time does it take for delivery and activation?
What documents are required for activation?
Can I cancel the order?
Can these numbers be PORTED?
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Cancellation & Refund

How I can cancel my order at 10digi?

At 10digi you can simply call us at +91 9999-33-00-22 or Raise a query with your order details and cancellation reason.

When I can cancel my order?
Currently you can cancel the order at any time before delivery executives start their journey to deliver your order.
Can I cancel my order after delivery?

Once you have received your SIM card you cannot cancel your order. You can contact us at our support helplines or Raise a query for any issues with delivery/activation or recharge.

Will I get a refund for my order?
In case of any issues with your order, you may get a refund if you fall under refund eligibility
How can I initiate or claim my refund?

To initiate your refund, send us your order details, cancellation reason and bank details by Raise a query.

How will I get my refund?

If you have paid online you will get your refund on your source account. In case you paid through cash on delivery or Paytm, you may choose a refund through NEFT or Paytm.

How much time does a refund take?

In case of online payment you will get your refund within 1-2 working days once refund is initiated. In case you have paid in cash and you have chosen NEFT as your refund method, will get a refund within 1-2 working days once refund is initiated. If you choose paytm as refund method you get your refund within 1 working day once refund is initiated.

In case you are facing issues with your refund, you can write to us at Raise a query.

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