10digi.com Support Center- Support Options & Contact Us

Welcome to 10digi Care

Frequently Asked Questions

Once you have received your new SIM card, it takes upto 3 days for same circle porting and upto 5 days to port in a different circle.

Here is the list of documents that are acceptable for porting number/ getting a new connection: ˂document list˃.

Your SIM will be delivered by our executive within just 2 hours of your orders or at your chosen time slot.

At 10digi.com, you don’t have to pay anything extra, the only amount you pay is the plan cost. The first recharge/ plan that you select is credited to your account when the number is activated.

In case of prepaid connection, the first recharge will be credited as soon as your number is tele-verified.

Yes, sure! If you have any operational issues in number activation then the amount will be refunded. Read ourto know more about it.

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