Your order/ SIM purchased must be refunded before activation.
- How much of the amount paid is refunded after order cancelation?
We have a 100% refund policy. Whatever you have paid for your SIM connection will be refunded if the order is cancelled before activation.
- What will happen if the porting request is rejected by the operator?
We will refund 100% amount in case your number porting request has been rejected by the operator, for any reason.
- How long will it take to process a refund?
Please allow 7- 10 working days for your return to be processed.
- How can I place a refund request?
To place a refund request, you can share your details on email at [email protected] or call at +91 9999-33-00-22.
- What do I do if my question isn't covered here?
If you cannot find the answer to your question here, you can contact our customer services team on [email protected] or give a call at +91 9999-33-00-22.
If you have already placed your order please give the details of your order and details of your enquiry for better understanding. Our customer service team is available Monday to Friday from 9AM to 6PM to assist you.
Please note: We do not accept any refunds post activation of the number.